Blog tagged as Zoho

Customer experience (CX) is crucial for business success. Positive CX leads to loyal customers who promote your brand. CX automation streamlines customer interactions, providing personalised experiences, 24/7 support, and valuable analytics.

Zoho Sites is a user-friendly website builder with drag-and-drop functionality, pre-designed layouts, and mobile optimization. It offers a variety of customization options, including a code editor, audio/video embedding, and animation features.

Choosing a website builder? Consider features, ease of use, design flexibility, budget, SEO tools, customer support, data ownership, and the platform's reputation. Define your website goals and desired features (blog, online store, social media integration) before making a decision.

Zoho CRM offers robust features, from multi-channel engagement and sales automation to team collaboration and marketing tools. Its new Canvas design studio allows no-code customization of CRM interfaces, tailoring views for individual roles and streamlining implementation.

CRM software centralises customer data, improving sales, marketing, and support team collaboration. It automates tasks, increases sales efficiency, and provides valuable insights for better decision-making.