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Relativity

Testimonials

We were introduced to Relativity by our IT consultancy who were bored of fixing our overly complex and consequently fragile spreadsheets.

Over the last three years, Zoho has evolved, step by step, to become the engine room of our business. We just can’t imagine life without it. We are finding ever more advanced and creative ways to use Zoho across all disciplines. Relativity have taken us on this journey with consummate skill and professionalism. They have a truly impressive speed of response and have the skills to make the system dance.

If you are wavering – ask Gordon for my number, but be prepared for some evangelism!

Solent Rib Charter

I have never heard of Zoho until I started working for APAC / PTUK and was sceptical about it, seeing how many "mighty" rivals were out there on the market. However, thanks to Gordon, I was shown a whole amazing world of possibilities that Zoho offers. The most wonderful thing is all the apps (and we use a lot of them) interlink and "talk" to each other. This experience would not have been enjoyable without Gordon by our side - the most patient and creative person I have ever known! Despite many crazy requests from our side, he has created a unique CRM for our business that links up with the Analytics / Campaigns / Surveys etc and our websites and is super-easy to use. Gordon has become an essential part of our team and I would not hesitate to highly recommend him to anyone.

APAC/PTUK

We have been working with Gordon now for nearly 6 years. His professionalism and patience (especially with me) has been unfaltering.

Nothing has ever been too much trouble. It is an absolute pleasure to work with him. Thank you Gordon you have helped us and our business immeasurably.

Gordon at Relativity has been brilliant from start to finish with our Zoho One implementation - as well as follow-on bespoke development to create a KPI dashboard that combines stats from Xero. He was an enormous help with the whole migration process from other systems, plus setting up our CRM, prospect funnel and time tracking functionality. Gordon was patient with our training and responsive to our additional requirements. The team is delighted with all the data at their fingertips and how easy it is to manage all our processes now. I’d highly recommend Gordon to other business owners - he is the Zoho Guru!

Pearce Marketing

For several years, Gordon has supported Mankind's use of Zoho Creator, our Client Database. More recently, we needed a better reporting system and he has supported me in adding Zoho Analytics to do this, which is incredibly powerful. It is very easy to book ad-hoc meetings with Gordon, sometimes for just 15 minutes, sometimes for an hour or so and I can always get hold of him quickly so my work is not held up. He has always been able to help me with everything I am struggling to do myself and clearly talks me through it. This also helps me to learn so that in future I may be able to do some of these things myself. I would not have been able to develop and fix our systems without his help. Thank you Gordon.

Mankind

As a small charity, we needed to use a CRM system to manage our clients across the UK, as well as an analytics package that would support our work, and give us the ability to demonstrate our impact. Can't remember how exactly we met Gordon / Relativity - but we are so glad we did. Gordon has been by our side helping us exploit the potential of our Zoho products, and nothing has ever been too much trouble. Many times we have said that he is going to get tired of our questions - but so far he has been fantastic.

If you are looking for Zoho expertise, then you must consider Relativity / Gordon. We cannot recommend them highly enough!

Gordon has been an absolute pleasure to work with. He has a deep knowledge of our chosen system and used it wisely to develop the software to meet our requirements. He was extremely efficient and always available. Rather than just following the spec, Gordon made suggestions and questioned decisions resulting in a product that exceeded our expectations, everything was always delivered on time and within budget. Gordon has continued to support us subsequently and we will always choose him for future developments. We highly recommend Relativity without reservation!
Julie O'Connor

Finance Talking

I cannot speak highly enough about Gordon’s expertise and professionalism when it comes to all things CRM, and his in-depth knowledge of Zoho. He has been an exceptional consultant to our business in bringing our Zoho CRM to life and even more importantly, is a fantastic guy to work with, always willing to accept a challenge to deliver on tricky briefs! 

RQC Group

Relativity proved invaluable during the selection of a new software solution for our company. An in-depth hands on consultant experience was provided in sourcing the new product that we eventually selected. This allowed key members of my own staff to focus on their core responsibilities in driving the company forward, improving services and increasing profit margins.
Glen Burbidge

MD, RWP Recruitment Services, leaders in the supply of technology based staff.

Gordon’s been excellent throughout delivering what’s been a very complex requirement. He showed great understanding dealing with our system and made a number of really important suggestions for how we could improve things. He was readily available and actioned tasks quickly and effectively.
Tom Hesmondhalgh

Creative Education

Gordon is very thorough and extremely adept in grasping complicated briefs. This boosted our confidence and trust that he would no doubt complete the project in hand.

National Theatre at Home

We have used Gordon on a number of occasions both for systems design and general technology integration. Whilst there are no doubt other companies offering the same services there has never been a need to look elsewhere. Gordon has always been a trusted partner, delivering quality and services beyond our expectations.

 

Mike Evans

MD, Citygate Data

We have tried a few CRM consultants and after using Gordon at Relativity I would go back. He has been very helpful and talks in a language we can all understand.

Expert and rapid design and tweaking of a bespoke CRM
Dr J Sloan

Kairos Connexion

If only all developers were as efficient as Relativity, highly recommended
Tim Sharrock

Cell Tech

Relativity gave great service with a crucial response and dedication when really needed
David Croft

Director, Synthesiser Service Centre Ltd