Are you looking to create surveys easily and speedily? You literally can create your own surveys in a matter of minutes with Zoho Survey, the online survey and questionnaire building software. And with over 25 question types, you can design the type of survey that you want and which relates to your business.
Why is it Important to Have Feedback from Your Clients?
Surveys are an important part of any business, as they will highlight how satisfied your customers are with your service or products and will also give you information of where and how you can improve and enhance what you are offering. Positive and negative feedback are both equally important. However, it is essential that your customers have a good experience when filling out your online survey and you need to know that it works seamlessly and isn’t too complicated.
Benefits of Zoho Survey
- Modern user interface
- Surveys for every screen size on all devices
- Clean and simple graphics
- See results graphically and in real time
- Integrates with MailChimp, Google Apps and Sheets and other Zoho products
- Built-in survey templates
- Surveys can be translated into more than 30 languages
Essential Survey Options
Zoho Survey offers a wide range of integrated reports and interactive charts, which will help you to analyse and understand the information you are collecting. The following features are important and available with Zoho Survey.
- Multiple choice boxes
- Information on how long the survey will take
- Progress bar
- Images can be included
- Custom branding
Packages
As with all Zoho products, there are different pricing plans including Free, Standard, Premium and Enterprise. A Free Trial is also available. With the Free package, you get unlimited surveys, 15 questions per survey and 150 responses per survey. With the standard package, the questions and responses are unlimited and custom branding, offline and shared surveys are also included. The Premium package allows for piping logic, multilingual surveys, email notifications and Zoho CRM and Google docs integration. As you would expect, the Enterprise package includes all of the above as well as user management, portal creation and admin plus 2 users.
Conclusion
Companies that do well understand the importance of client feedback and if you want to stay ahead of the competition you must listen to what your customers are saying. It also shows that you value their opinions and it can help create stronger relationships with them and very importantly retain them.
What To Do Next
If you are looking for software which will help you to create surveys for your clients because you value their opinions, our experts at Relativity based in Uckfield in East Sussex will be able to advise you on whether Zoho Survey is the right system for your business. We can also help with Zoho One and Zoho CRM. Call us today on 01825 280123 for a without obligation chat or email info@relativity.co.uk