Have you ever wished that you had two monitors when you were using your computer? Have you found it frustrating to swap between different programmes and pages? And if you are a business owner, do you want your team to be more efficient and productive? It’s probably...
What is the best technology for remote working? The business world of today looks very different to what it did 15 months ago. News stories seem to indicate that many people will continue to work from home either permanently or in part (hybrid working) even when they...
Online password security is an ongoing issue and there have been many high profile hacks over recent years. These have included British Airways, Facebook, Marriott Hotels and Twitter, to name a few and naturally these big names make headlines. However, any business...
With customer service software from Zoho including Zoho Desk, you will be able to improve your team’s productivity and increase customer happiness and loyalty. In our last article, we focused on aspects of customer service software including what customer service...
Customer service software – do you need it? It is often said that it is cheaper to keep your existing customers than to discover new ones. Therefore customer loyalty is vital in today’s competitive world, as you want to retain your clients and prevent them from going...
So should every CRM system have an AI assistant? CRM systems have become an integral part of the sales processes of businesses and today they can be enhanced by AI technology. CRM tools are becoming evermore intelligent and are offering better sales insights, which...
